Responsible Gambling at PokieSurf

At PokieSurf, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment

PokieSurf takes player welfare seriously. We strive to create a safe environment where adults can enjoy our games without experiencing harm. Gambling should never be seen as a way to make money or solve financial problems.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming an issue. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Feeling anxious, frustrated or irritable when not gambling
• Chasing losses by continuing to play in an attempt to win back money
• Neglecting work, family or personal responsibilities due to gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about your gambling habits
• Feeling unable to stop or reduce your gambling activity

Tools to Help You Stay in Control

PokieSurf offers several features designed to help you manage your gambling activity responsibly.

Deposit Limits

You can set daily, weekly or monthly deposit limits on your account to control how much money you spend. These limits help you stick to a budget that works for you.

Session Time Reminders

Set reminders that notify you how long you have been playing. This helps you keep track of time and make informed decisions about when to take a break.

Self-Exclusion

If you feel you need a break from gambling, you can request a self-exclusion period. During this time, your account will be suspended and you will not be able to access any games or make deposits.

Account Closure

You may request permanent closure of your account at any time by contacting our support team.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Never gamble with money you cannot afford to lose
• Take regular breaks during your gaming sessions
• Do not gamble when you are upset, stressed or under the influence of alcohol
• Keep track of the time and money you spend gambling
• Treat gambling as entertainment, not as a source of income

Support Resources

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide free and confidential support:

Underage Gambling Prevention

PokieSurf strictly prohibits anyone under the legal gambling age from creating an account or participating in any gambling activity. We carry out age verification checks to ensure compliance and protect minors from exposure to gambling.

Contact Us

If you have any questions about responsible gambling or need assistance with account management tools, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gaming experience at PokieSurf.